Terms & Conditions

Last Updated: 01 March, 2026
Welcome to KVOLTZ. These Terms and Conditions govern your use of our website and our Electric Vehicle (EV) Bike Doorstep Service. By accessing our website or booking our services, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree with these terms, please do not use our website or services.

1. Services
KVOLTZ provides EV bike repair, maintenance, and servicing at the customer's doorstep. Our services may include:

• EV bike inspection
• Battery check and maintenance
• Electrical repairs
• General servicing
• Spare parts replacement (if required)

Service availability may depend on location, technician availability, and service type.

2. Service Booking
By booking a service through our website, you agree that:

• The information you provide is accurate and complete.
• You are the owner or authorized user of the EV bike.
• You will ensure the vehicle is available at the scheduled service time.

We reserve the right to cancel or reschedule bookings if necessary.

3. Pricing and Payments

• Service prices may vary depending on the type of repair, spare parts, and service location.
• Any additional work required will be communicated before proceeding.
• Payments may be made through online payment methods or cash, depending on availability.

All payments must be completed after service unless agreed otherwise.

4. Service Limitations
Our doorstep service may not cover:

• Major mechanical damage requiring workshop repair
• Severe battery failure requiring specialized facilities
• Structural damage or accident repairs

In such cases, we may recommend service at an authorized workshop.

5. Customer Responsibilities
Customers agree to:

• Provide a safe and accessible location for the technician to perform the service.
• Ensure the EV bike is not involved in illegal activities.
• Inform us of any known issues or previous repairs.

Failure to provide accurate information may affect the service outcome.

6. Cancellation and Rescheduling
Customers may cancel or reschedule a booking by contacting us before the scheduled service time.
We reserve the right to charge a cancellation fee if the technician has already been dispatched or if cancellation occurs at the last minute.

7. Warranty and Liability

• We strive to provide high-quality service.
• Any replaced parts may carry a limited warranty depending on the manufacturer.
• We are not responsible for issues caused by:
• Pre-existing damage
• Unauthorized modifications
• Improper usage after service

Our liability is limited to the value of the service provided.

8. Website Usage
By using our website, you agree that you will not:

• Use the website for illegal purposes
• Attempt to hack or disrupt the website
• Copy or distribute website content without permission

All website content including text, images, and logos are the property of KVOLTZ.

9. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated date.
Continued use of the website indicates acceptance of the updated terms.

11. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of our services shall be subject to the jurisdiction of the courts located in Pune, Maharashrea, India.

12. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Company Name: KVOLTZ
Email: info@kvoltz.com
Phone: +91 7758 960 501
Address: Shop No 8, Tirthkunj Society, Aranyeshwar Road, Pune - 09