Privacy Policy

Last Updated: 01 March, 2026
Welcome to KVOLTZ. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and our EV Bike Doorstep Service.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect
We may collect the following types of information when you use our website or book our services:
Personal Information
When you book a service or contact us, we may collect:

• Full Name
• Phone Number
• Email Address
• Service Address / Location
• EV Bike Model and Details
• Payment Information (if applicable)

Non-Personal Information
We may also collect non-identifiable information such as:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and tracking data

2. How We Use Your Information
We use the collected information for the following purposes:

• To schedule and provide EV bike repair and maintenance services at your doorstep
• To communicate service updates and confirmations
• To improve our website and customer experience
• To respond to customer inquiries or support requests
• To process payments
• To send service reminders, offers, or updates (if you opt-in)

3. Sharing of Information
We do not sell or rent your personal information.
However, we may share information with:

• Service technicians to provide the booked service
• Payment processors for secure payment transactions
• Legal authorities if required by law

All partners and service providers are required to keep your information confidential.

4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:

• Improve website performance
• Analyze website traffic
• Remember user preferences

You can disable cookies through your browser settings, but some website features may not function properly.

5. Data Security
We implement reasonable security measures to protect your personal information from:

• Unauthorized access
• Loss or misuse
• Data breaches

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights
You have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications

To exercise these rights, please contact us using the details below.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We encourage users to review this policy periodically.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Company Name: KVOLTZ
Email: info@kvoltz.com
Phone: +91 7758 960 501
Address: Shop No 8, Tirthkunj Society, Aranyeshwar Road, Pune - 09