FAQ's

Regular periodic service is crucial for the long-term health and performance of your EV. Even though they have fewer moving parts than petrol vehicles, they still require check-ups on critical components like the battery, brakes, and motor. Regular service helps prevent costly issues, extends the vehicle's lifespan, and maintains its resale value.

The ideal service interval depends on the manufacturer's recommendations and your usage. Generally, a periodic check every 3-6 months or after a certain number of kilometers (e.g., every 1,000 to 2,000 km) is a good practice. We recommend checking your owner's manual for specific guidelines for your model.

Our periodic service includes a comprehensive check of all key components. This typically covers:

• Battery Health Check: A full diagnostic to assess the battery's health, efficiency, and longevity.
• Motor and Controller Inspection: Checking the motor for unusual noises or performance issues.
• Brake System Check: Inspection of both mechanical brake pads and the regenerative braking system.
• Tire Care: Checking tire pressure, tread wear, and a visual inspection for any damage.
• General Health Check: A multi-point inspection of lights, suspension, steering, and other components.

Our process is designed for your convenience in four simple steps:

1. Book Your Service: Choose your desired service, date, and time on our website or app.
2. Expert Technician Arrives: Our certified technician will arrive at your location on time with all the necessary tools and parts.
3. Service is Completed: The technician performs the service with precision, and a detailed summary of the work is provided.
4. Pay and Ride: After a secure online payment, you are free to enjoy your perfectly serviced EV with peace of mind.

Yes, we use only genuine, high-quality, and OEM-certified parts to ensure the reliability, performance, and warranty of your vehicle are maintained.

A noticeable drop in range is often a sign of battery degradation. Our technicians can perform a specialized Battery Health Check to diagnose the exact issue and recommend either a repair or a full replacement if necessary.

The cost of an EV battery can vary significantly depending on the make, model, and capacity of the battery. Prices for a new battery typically range from ₹20,000 to ₹30,000 or more. We will provide a transparent quote after a proper diagnostic check.

Yes, our technicians are trained to handle a variety of motor-related issues. We use advanced diagnostics to identify problems like winding short circuits, sensor failures, or mechanical damage. We can often repair the motor, or if it's beyond repair, we can provide a replacement.

Yes, we offer comprehensive Roadside Assistance for situations like a flat tire, minor electrical faults, or if your battery has run out. Our team is available to assist you on-the-spot or provide towing to the nearest service center.

We offer professional fitment services for a wide range of accessories, including safety gear like crash guards and anti-theft alarms, comfort enhancements like custom seats and backrests, and utility additions like mobile holders and storage solutions.